Can you explain the explosion of social activities like text messaging with little or no promotion of the behaviour? How a Mexican wave happens? The emergence of online communities? Or – more sensitively – the steady rise of floral roadside tributes to traffic accident victims from complete strangers? Unless you have a good explanation of mass behaviour, you’ll have little chance of altering it.

Herd reveals that most of us in the West have completely misunderstood the mechanics of mass behaviour because we have misplaced notions of what it means to be a human being. With a host of examples from Peter Kay and urinal etiquette to Apple and Desmond Tutu, Mark Earls offers the most new radical, controversial and significant new theory of consumer behaviour in a generation. Continue reading »

The most comprehensive, most readable compendium of research and theory on nonverbal communication available, NONVERBAL COMMUNICATION IN HUMAN INTERACTION (WITH INFOTRAC) uses the cross-disciplinary approaches of speech and social psychology to focus on how nonverbal communication research affects a wide variety of academic interests. Your purchase includes access to InfoTrac College Edition, an online university library of full length articles from academic journals, magazines and newspapers.

There's No Such Thing as Public Speaking: Make Any Presentation or Speech as Persuasive as a One-on-OneConversation

There’s No Such Thing as Public Speaking: Make Any Presentation or Speech as Persuasive as a One-on-OneConversation

ISBN13: 9780735204157 Condition: USED – Very Good Notes: BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed Two top public-speaking coaches offer fresh advice on giving effective speeches and presentations with the immediacy of a conversation.

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Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships Reviews

Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships Reviews

ISBN13: 9781885167668 Condition: New Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed People in all kinds of jobs, in big and small companies career builders, sales people, and aspiring executives will love this edgy, practical, … >>

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Executive Charisma: Six Steps to Mastering the Art of Leadership Reviews

Executive Charisma: Six Steps to Mastering the Art of Leadership Reviews

A proven six-step process for acquiring the style, flair, and credibility needed to make it to the top According to a recent Wall Street Journal article, managers who do not exude an allencompassing self-confidence, style, poise, and energy, in short, “executive presence,” are highly unlikely to make it to the corner office. Unfortunately, the vast … >>

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Looking Out, Looking In

Looking Out, Looking In

Used by more than a million readers, LOOKING OUT/LOOKING IN,Thirteenth Edition, is the leading interpersonal communication book in print. Written in a reader-friendly voice that links scholarship to users’ everyday lives, this popular book motivates readers to improve their interpersonal skills and sharpen their critical understanding of the process of communication. Through thoughtful, diverse examples … >>

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2007 Spring list: Power Points!: How to Design and Deliver Presentations That Sizzle and Sell

2007 Spring list: Power Points!: How to Design and Deliver Presentations That Sizzle and Sell

Today’s audiences have come to expect presentations that are not only informative, but also innovative and visually exciting. Power Points! shows readers how to create and use stunning PowerPoint graphics and visuals to their fullest, while also speaking with greater eloquence and persuasiveness. Author and persuasion expert Harry Mills reveals how to: * Captivate audiences … >>

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Feedback Skills for Leaders: Building Constructive Communication Skills Up and Down the Ladder (Crisp Fifty Minute Series)

Feedback Skills for Leaders: Building Constructive Communication Skills Up and Down the Ladder (Crisp Fifty Minute Series)

ISBN13: 9781418864910 Condition: New Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed People crave feedback. Leaders who learn how to provide effective feedback create opportunities for employees to grow, become motivated, and make positive contributions … >>

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Communicating at Work: Principles and Practices for Business and Professionals with Student CD-ROM and PowerWeb

Communicating at Work: Principles and Practices for Business and Professionals with Student CD-ROM and PowerWeb

The leading text in business communication, “Communicating at Work” takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The … >>

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The Death of Distance: How the Communications Revolution Is Changing our Lives Reviews

The Death of Distance: How the Communications Revolution Is Changing our Lives Reviews

In this paperback edition of the acclaimed book The Death of Distance, journalist Frances Cairncross of The Economist shows us how the world is changing with the introduction of the Internet and wireless technology. First published in 1997, Cairncross’s provocative book-based on evidence from two sweeping surveys on telecommunications-argues that new communications technologies are rapidly … >>

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