The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM is unique and was designed in … >>

Writing & Speaking at Work delivers practical insight and instruction to help readers become effective communicators no matter where their careers may take them. What is Good Writing?; Developing a Good Style; Using Examples and Comparisons; Making Your Page Look Inviting; Making Your Main Point Easy to Find; Preparing Executive Summaries; Illustrating Your Ideas; Getting … >>

ISBN13: 9780062733818 Condition: New Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed From persuasive memos to complaint letters, sales letters to executive summaries — this exceedingly useful guide helps the business worker write clearly and … >>

ISBN13: 9780470181546 Condition: New Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed This is a new edition of Strategic Communications for Nonprofits, which was first published in 1999. It is an up-dated, nuts-and-bolts guide to … >>

While much of the literature on airline deregulation praises it as a successful adventure in public policy, Professors Dempsey and Goetz conclude that deregulation has failed to achieve any of its principal objectives: better service, more competition, or lower prices. Divided into four parts, their book assesses (1) the airlines, their corporate cultures, and the … >>

A Book in the University of Michigan Business School Series You can build it. You can use it. You’ll prosper if you do. Discover a step-by-step program for tapping the hidden resources in your business, professional, and personal networks: your social capital. Here, an expert on building connections shows how building rich social capital produces … >>

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With … >>

“It provides an integrated an broad perspective for addressing the diversity of corporate communications as a field of study and a community of practice.  As an organizing scheme it helps capture the richness, complexity and interdependence of communication theories.”-BUSINESS INDIA“Professor Belasen’s integration of theoretical insights with practical experience distinguishes this book from any other on … >>